Chickfila Etiquette
Jane and I recently were at our local Chickfila and noticed a couple of things about some of the patrons. They seemed to be totally unaware of standard ChickFilA etiquette. If you are a regular or weekly patron of CFA there are several common sense things that we all know simply by going in as often as we do. Also, if you live in Atlanta, you know atleast one to two people who have worked at a CFA, if you yourself haven’t worked at one. Its almost part of the DNA of growing up in the south that CFA is our fast food place of choice. As you are reading these rules of Etiquette, feel free to comment with your own.
1. Learn the line system. There are not line markers or ropes for the lines. That means we have to make our own. Its actually pretty simple. If you can tie your own shoes, you can figure this out. Do a quick scan and see the number of open registers. Thats how many lines there are. Stand behind the person that is in front of the register. If one line goes much faster and opens up, its not a free for all. The next person in line goes. Wait 5 seconds. If noone goes, than you can have at it. This works best when everyone acts like an adult and not a spoiled child.
2. Step away from the counter once you have ordered. You are not going to get your food any faster by holding up the line. In fact its going to make the CFA employee at your register walk away from the line, and try to avoid you because its awkward for you to sit there and wait.
3. Remove your lid for refills. It signals to the employees you would like a refill. It also shows other customers you are not in line to order but simply want a refill of your refreshing ice cold Coca-Cola Classic. Also, stand off to the side so you don’t get in the way of other customers who are in line.
4. Remember that most of the employees are not making lots of money working there. When I worked there in high school it was minimum wage. Be nice. Yelling or getting upset or even being short with them is totally unacceptable. Just because you are in a hurry doesn’t mean you can be a jerk to them.
5. If you don’t know what you want, DO NOT GET IN LINE. Wait behind everyone else who is going to order and keep things moving. It normally doesn’t take long to get through the line and order, so if you need to step back and figure out what you want, it wont take long to get your food once you order.
6. If something is wrong, its ok. The CFA employees did not just punch your child, so don’t act as though they did. Just ask them to correct the mistake. I have not once in my life had a CFA employee tell me “Too bad” if I said something was wrong. It has always been “I’m sorry, let me fix that”.
Thoughts?
Jacob
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